Medical receptionists play a vital support role in integrating Heart Health Checks into routine care. This section of the toolkit explains how to recall a patient for a Heart Health Check and answers some FAQs.
Phone calls can be an effective way to recall patients who are eligible for an annual Heart Health Check. Once eligible patients have been identified, call them and explain…
Book the appointment as per usual business practice.
During a Heart Health Check, your doctor or nurse will:
You might also refer the patient to the Heart Health Check information on the Heart Foundation website.
Tip: For any questions about risk factors, refer the patient to the practice nurse or GP. |
A Heart Health Check is a 20-minute assessment of a patient’s risk of having a heart attack or stroke in the next five years.
Many people may not be aware of their risk factors for heart attack or stroke. Some risk factors like high blood pressure and high cholesterol can be silent.
A Heart Health Check helps patients to understand their risk of having a heart attack or stroke in the next 5 years. They will be guided by their GP or nurse to take the first steps to lowering their risk.
During a Heart Health Check, a GP or nurse will:
Risk factors of heart disease can be classified as modifiable and non-modifiable. GPs will generally focus on modifiable risk factors when providing patients with advice on how to lower their risk.
Non-modifiable risk factors are those that cannot be changed, such as:
Modifiable risk factors are those that can be changed:
A patient is eligible if they meet all these criteria:
Patients not eligible for a Heart Health Check should still be encouraged to discuss their heart health with their GP.
The assessment will take at least 20 minutes.
Like other health assessments, the Heart Health Check is covered under Medicare and there will be no out-of-pocket expenses at practices which bulk bill this service.
Patients may need a blood test before their Heart Health Check. If a pathology request form is provided, the test will need to occur at the pathology provider at least five days prior to the check.
Information on Heart Health Checks as well as resources on how to maintain heart health can be found on the Heart Foundation website.
Australian Institute of Health and Welfare. Heart, stroke and vascular diseases: Australian facts. 2023. https://www.aihw.gov.au/reports/heart-stroke-vascular-disease/hsvd-facts/contents/risk-factors/abnormal-blood-lipids
Banks E, Joshy G, Korda RJ, et al. Tobacco smoking and risk of 36 cardiovascular disease subtypes: fatal and non-fatal outcomes in a large prospective Australian study. BMC Med. Jul 3 2019;17(1):128. doi:10.1186/s12916-019-1351-4
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Alcohol. Think Again. Alcohol and your health. https://alcoholthinkagain.com.au/alcohol-and-your-health
Australian Institute of Health and Welfare. High blood pressure. 2019. https://www.aihw.gov.au/reports/risk-factors/high-blood-pressure/contents/summary
Niles AN, O'Donovan A. Comparing anxiety and depression to obesity and smoking as predictors of major medical illnesses and somatic symptoms. Health Psychol. Feb 2019;38(2):172-181. doi:10.1037/hea0000707
Commonwealth of Australia: Department of Health and Aged Care. Australian Guideline for assessing and managing cardiovascular disease risk. https://www.cvdcheck.org.au/
Australian Institute of Health and Welfare. 1.05 Cardiovascular disease. AIHW. Accessed 4 Jan 2024, https://www.indigenoushpf.gov.au/measures/1-05-cardiovascular-disease
Australian Institute of Health and Welfare. Indicators of socioeconomic inequalities in cardiovascular disease, diabetes and chronic kidney disease. Vol. Cat. no. CDK 12. 2019. https://www.aihw.gov.au/getmedia/01c5bb07-592e-432e-9fba-d242e0f7e27e/aihw-cdk-12.pdf.aspx?inline=true
Explore the list of pages in the Heart Health Check Toolkit for health professionals.
Supporting general practices to integrate Heart Health Checks into routine patient care, with a range of resources and easy-to-use tools in one place.
A full list of ready-to-use resources available in this Toolkit
Last updated23 August 2024